FAQ
Liberty Reach is a leader in 3D vision robot guidance technology and systems. This field has rapidly advanced over the past several years and we continuously improve our products and services to keep up with this growing industry. We’ve put together this FAQ to help answer some of the general inquiries that we often receive.
If you’re still left with questions, contact us – and we’ll be happy to answer them for you.
Q. What is the purpose of Liberty Reach?
A. Our goal is to improve the lives of people working in manufacturing by providing a superior 3D robot guidance system and outstanding customer support.
Q. How do I know your system will work for my part & application?
A. We’ll prove it to you. If you provide a sample part and requirements for your application, we’ll setup a customized demo to prove out our system capabilities. You will receive a report of the results along with a video of the entire process. Contact us to get started.
Q. What's included in a system purchase?
A. Liberty Reach provides everything you’ll need for a complete vision system – proprietary sensors, high performance industrialized Windows based computers (IoT embedded), proprietary software, industrial hardware (cabling, connectors, etc.) Depending on the amount of work included, additional costs may be incurred for system layout / design, engineering, installation, training, and support.
Q. Is there a warranty included in a system purchase?
A. Yes – our systems include a 1-year limited warranty that covers part defects.
Q. Which robots / PLC's can your systems communicate with?
A. Liberty Reach has the capability to develop communications on an as-needed basis. Currently, our communications are complete for the following brands:
- Robots – FANUC, KUKA, Kawasaki, UR, ABB, Yaskawa
- PLC’s – Allen Bradley, Siemens, Toyopuc, Mitsubishi
Q. If I order a system today how long until it can be installed?
A. Typically, in 11 weeks.
Q. How long does it take to install a system?
A. Installation for a single setup often takes a day, with commissioning and buy-off completed on day 2.
Q. I don't have experience with machine vision. How difficult will it be for me to learn Liberty Reach guidance?
A. Liberty Reach guidance is much simpler to learn compared to most vision guidance systems. The tab-based software is easy to understand without any special knowledge or previous vision system experience. To see a demo of how the system works, contact us.
To ensure an outstanding experience for every user, Liberty Reach provides extensive training and support before, during, and after your system is installed. Our options include:
- hands-on hardware & software training.
- remote online training.
- online training manuals & videos.
- remote support via phone and Teamviewer.
Whether you’re brand new to guidance or ready to prove out a project, Liberty Reach is here to help.
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